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Delivery Policy

Mainland UK Delivery Rates

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An order of 4 items or less will be sent via Royal Mail Tracked & Signed.

5 or more items will be sent either via Royal Mail tracked and signed or via Royal Mail Special Delivery dependant on the type of products ordered.

Please select the appropriate delivery method at the checkout.

 

Personalised Handmade Keepsakes  - please allow 4-6 weeks for these to be made from receipt of clothes. From October to December delivery times may take longer so please check at the time of ordering if your order is time sensitive.

Embroidered Personalised Items - Please allow 1-2 weeks for these items to be dispatched.

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We currently do not offer International Delivery.

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You are able to collect your order from us by choosing the relevant option at the checkout.

You will not be charged delivery fees if you select this option.

 

You can collect your order from:

22 Hedworth Gardens

St Helens

WA9 5TX

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Your order will be packaged appropriately to ensure that your items are protected. However, in the event that your item arrives damaged, please contact us as soon as possible so we can advise the best course of action. Please do not return any items without discussing this with us first.  

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